“Several years ago your company gave me an estimate for work I wanted done in my back yard concerning the building of a new retaining wall and associated water drainage. Two additional bids were received for the same work. The landscape company with the cheapest bid was chosen to do the work. To make a long story short, that landscape company had not included things in their bid that should have been. To do the things that apparently needed to be done.
Recently I contacted All-N-i Landscape to do the work they thought I needed several years ago, but chose to not have your company do what should have been done years ago when the cheaper company rebuilt my retaining wall. Your men who came to do the work were efficient, businesslike and friendly.
They came by a few times after the project was completed to do a few finishing touches and to make sure I was totally satisfied.
Now I think that any Landscape work I have done in the future will be done by All-N-1 so I know it will be done right…and the first time.”